Shipping policy

How long will the delivery take?

• Orders are usually delivered within 7-12 business days.
  

• Delivery timelines may vary depending on location, weather conditions, or courier availability.
  

Will all products be shipped together?

• We ship all items together.
  

• If items are sourced from different locations, they may arrive in separate shipments.
  

How can I track my order?

• Go to My Account → Orders → Track Order
  

• Tracking details are also shared via SMS/email after dispatch.
  

How much will shipping cost?

• Free shipping on orders above ₹ 5000
  

• A standard shipping fee of ₹5000 applies to orders below this value.
  

Do you deliver everywhere in India?

• We deliver to most serviceable pin codes across India.
  

• Availability can be checked at checkout.
  

Do you deliver internationally?

• Currently, Milano delivers within India only.
  

• International shipping will be launched soon.
  

What if I miss my delivery?

• Our courier partner will attempt delivery up to 3 times.
  

• If unsuccessful, the order may be returned to us.
  

The package I received is damaged. What should I do?

• Please report damaged packages within 48 hours of delivery.
  

• Share clear images with our support team for quick resolution.